Help with your shop login

We can help if you have forgotten your ID or password. Choose the option that fits.

I can use my registered email

Receive an email to reset your password.

Reset password by email

I do not know my ID or cannot use email

Please contact us. Your shop name or public shop URL will help us find the right account.

If you cannot use email, please speak to the operator who gave you your login guide.

You do not need to send your password when asking for help.

If you have your printed guide, scan its QR code. You can keep using the ID and password printed on it if you have not changed them.

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